MHCLG Local Digital Fund project

A user-centred Back-office Planning System (BoPS) for local authorities

Back-office Planning System (BoPS) is an open, collaborative local authority project funded by the Ministry of Housing, Communities and Local Government (MCHLG) Local Digital Fund, and led by Southwark Council & Partners.

Project timeline:

 January - March 2019: discovery phase delivered ✓
 October - December 2019: alpha phase delivered ✓
March - August 2020: beta phase delivered (Permitted Development) ✓

Our aim

To create a user-centred back-office town planning system that uses accurate, up-to-date records and data to increase efficiency across the planning application process and satisfy the needs of end users (Planning Officers).

Project partners
London Borough of Southwark (Lead)
Braintree District Council
Coventry City Council
London Borough of Croydon
Greater London Authority
London Borough of Hackney

Surrey Heath Borough Council

Delivery partner


A user-centred Back-office Planning System (BoPS) for local authorities

BoPS is a collaborative local authority project, funded by the MHCLG Local Digital Fund and led by Southwark Council & Partners.

  1. About the project
  2. Project background
  3. Our approach
  4. User research
  5. Discovery phase
  6. Alpha phase
  7. Beta phase
  8. Weeknotes and sprint notes

If you are part of a local authority team or an interested party and would like to find out more about contributing, collaborating and/or our approach, please get in touch:

Project contact
Tom Buttrick, Southwark Council


Michelle Isme, Delivery Manager, Unboxed

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